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USRider Urges Drivers to Use Extra Caution on Limited-Access Roads


USRider reminds travelers to use extra caution when driving on toll roads, thruways and turnpikes as access is limited and can delay those trying to render roadside assistance. Additionally, many restricted access roadways have an operating authority that uses designated service providers.

Motorists who find themselves in need of roadside assistance on roadways such as toll roads and expressways are often required to use the designated service providers. In addition, designated providers usually must be summoned by law enforcement authorities.

"This makes our job as a motor plan very difficult," said Mark Cole, managing member for USRider. "Our members can call us to summon help on these roadways, but our options and our abilities to service them are extremely limited. This means that help may not arrive within USRider's customary quick response time."

Long waits on the side of the road are especially bad when traveling with horses. The animals may become dehydrated, sick or panicked, which will lead to a host of other problems.

Another downside to being required to use the road authority's designated service provider is that many require payment at the time of service and some even require cash.

Cole advises those who travel on restricted-access roadways to be sure to carry extra cash, stock up on water and food for their animals, and know that their motor plan - including USRider - is limited in the service that may be provided.

Aside from being prepared, concerned travelers are urged to contact their state officials about changing these practices that limit the consumer's choice and lead to unnecessary burdens on travelers.

USRider is a nationwide roadside assistance plan created especially for equestrians. It includes standard features such as flat-tire repair, battery assistance and lockout services, plus towing up to 100 miles and roadside repairs for tow vehicles and trailers with horses, emergency stabling, veterinary and farrier referrals, and more. For more information, visit or call 1-800-844-1409.