Horse Tack Review

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Dressage Saddles

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Manufacturer: Schleese (View all products by Schleese Saddlery)

Model: Infinity (View all Infinity Dressage Saddle reviews)

Category: Dressage Saddles

Purchase: I purchased a new Schleese Infinity in 2010 and received it in the mid-winter of 2011, paid $5000.

Likes: Very comfortable for me. Workmanship is excellent. Quality excellent.

Dislikes: The customer service from Schleese is terrible. They "promise" saddle fittings but this is only true if there is a Schleese saddle fitter that comes to or near your location. The Schleese sales people are aggressive in selling the saddle. When it comes to fitting, the expectation is that you trailer your horse to where a fitter goes, generally a barn with a number of clients. If there is no barn meeting that criteria, you will not have much luck getting the saddle fitted. Customer service is low on schleese's priority list.

Quality: Construction is outstanding. The girth gave my horse girth sores due to the hard leather.

Summary: Love the saddle when I could use it. Customer service needs improvement--the company needs more certified saddle fitters (many of the fitters have multiple state territories and won't travel but once a year.

Rating: 2

Author: Lee

Date: 2012-10-25

Usefulness Rating: 3 out of 5.
1 reader(s) voted.

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