Category: Trail Saddles
Purchase: Surfing the Net, purchased over the net. Required a well made saddle that would fit my short backed but wide shouldered QH / Appy / Percheron Cross. USD$900.00 nearly 18mths ago.
Likes: Considering I sent tracings via scanned emails and faxes from Australia, I got a saddle that fits my horse, and is very comfortable for myself. Well made saddle.
Dislikes: That I have to use it and get it dirty...
Quality: Leather Saddle with a very well padded seat. Fenders with the covers over the stirrups. Plus sheepskin lined on the bearing surface... Unheard of here as a standard issue.
Summary: I was very nervous about purchasing a saddle from the USA to come to Australia, I sent the measurements over of the horse, and was advised that the Crusade would be the best suited for my horse. I had to think about this as, I am used to an Australian Stock saddle, but after careful consideration the Crusade was purchased, without the horn.
It was a truly awesome purchasing experience, can't put into words how I appreciated the honesty and integrity of the Debra & the Crestridge Crew.
Then when it was discovered, that Australia Post does not accept parcels over a certain size, Debra from Crestridge offered to refund all of money for the saddle I ordered. I didn't want my money back, as I really wanted to get the saddle, so the effort Crestridge went to get to get a reasonable freight cost to get the saddle to Australia. The parcel services was really expensive, again Crestridge offered to refund my money. Which again I refused, as I really wanted the saddle. So the saddle was sent, I was so excited, every day checking the tracking number, it was held up in customs, which again, Debra from Crestridge was wonderful, she assisted me through that process, and the saddle arrived. Considering I was sending email's early in the morning from Australia and was getting an answer or the appropiate paper work back within half an hour. Truly amazing!
Then the Saddle arrived : I opened the box, the saddle was wrapped in a plastic bag, pulled it out... Oh my goodness, what a beautiful saddle. Then I pulled out the breast collar, bridle & reins, all wrapped up and greased.
Within 3 maybe 4 days, Debra was chasing me down via email wanting to see picture's of the horse with the saddle on, and to see a white cloth after the saddle was used on the horse. Just to ensure that the saddle fitted properly.
I just wanted to let any one else know how well it fits my horse, and when I take him for a ride, how comfortable it is to sit in, and how good it is to ride a horse with a saddle that doesn't hurt his back.
If you want to feel safe & secure and want to deal with honest people who care about your horse and you - give Crestridge a call.
I will be when I need another saddle!
Final Comment : Nearly 18mths on, and I still love my saddle, and can't believe how lucky I was to deal with such a caring and honest people who make up Crestridge.
Author: Wendy from Australia
Usefulness Rating: 3.16 out of 5.
25 reader(s) voted.
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