Manufacturer: Crest Ridge Saddlery (View all products by Crest Ridge Saddlery)
Model: Sonata Custom (View all Sonata Custom Saddle reviews)
Category: Trail Saddles
Purchase: I am not the type of person that would normally buy a saddle over the internet, but someone who owns a Crest Ridge Sonata saddle recommended I check out their website. After doing so and talking with Debra, I knew this was the saddle for me and my 3 1/2 year old Tennessee Walker. Debra is incredibly knowledgeable about saddle fitting and gaited horses. I was looking for a lightweight saddle that was both comfortable for me and my horse. For $743 I got a quality built saddle that met all my criteria.
Dislikes: I'm very happy with my Crest Ridge Sonata saddle!
Quality: It's a very sturdy saddle with quality materials and good sewing of the materials throughout. The leather seems to be of good quality and the overall construction and appearance looks good.
Summary: Debra from Crest Ridge Saddlery deserves a gold star for all the time she spent in answering my questions and providing very prompt and kind customer service. She's very good about just picking up the phone and communicating directly. She truly cares about her customers and their horses in a genuine way and wants to help them out, not just sell them her products. Her vast experience and knowledge was so helpful to me. I learned a lot about saddle fitting and gaited horses and we even talked a little about bits. I would definitely recommend a Crest Ridge saddle to others!
Author: Caroline Solarski
Usefulness Rating: 3.8 out of 5.
15 reader(s) voted.
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