Manufacturer: DK Saddlery (View all products by DK Saddlery)
Model: Freedom Custom (View all Freedom Custom reviews)
Category: Dressage Saddles
Purchase: I purchased a new custom DK Freedom dressage saddle directly from DK Saddlery, after riding in one to test out my new horse. I rode in a 17" but DK Saddlery said a 16.5" was the right size for me to order.
Likes: I ordered a very custom saddle with tobacco piping details, and rhinestones on the skirts. The saddle was beautiful and was precisely what I was hoping for, visually.
Dislikes: Unfortunately I was unable to ride in the saddle because it caused me immediate back pain at the posting trot. I considered the saddle to be too small for me. I tried another 16.5" DK with exactly the same measurements as mine, and it hurt my back in the same manner. Then I tried another 17" DK and had no pain or problems with it whatsoever. This confirmed my opinion that the 16.5" was indeed too small for me. DK Saddlery advised me to break the saddle in before passing judgement, but this did not make sense to me. They also advised to vary the position of the saddle on the horse. They said the saddle was not too small for me.
Quality: Excellent construction and quality of the saddle, as made by Kevin of Regal Saddles. Excellent design of the piping detail and placement of the rhinestones, as designed by Danny Kroetch of DK Saddlery.
Summary: I would never suggest purchasing from DK Saddlery. Extremely difficult to deal with, and when a mistake is made, they will not refund your money. I am stuck with a brand new saddle I cannot use, and I am out $5250.00.
Author: Unhappy in Alberta
Usefulness Rating: 2.66667 out of 5.
12 reader(s) voted.
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