Manufacturer: County Saddle (View all products by County Saddlery)
Model: Dressage Saddle (View all Dressage Saddle reviews)
Category: Dressage Saddles
Purchase: I have a County Dressage saddle. I paid $3500. I am in Northern Ill.. This was a brand new custom made saddle. Made to order for my horse by their fitter. BE SURE YOU READ THIS BEFORE YOU BUY A COUNTY SADDLE!!! YOU NEED TO KNOW THIS STORY BEFORE YOU DEAL WITH THIS COMPANY.
Likes: The saddle was great until their "master saddle "fitter worked on it. Remember this is their fitter. I was threatened by County not to use anyone but their fitters. The owner of County even tauted her as a master fitter.
Dislikes: What I did not like was that their fitter ruined the saddle by trying to adjust it. She made the saddle so bad that it was unrideable , even to the point that the tree on the right side of the saddle was riding on the horses back! She even suggested that I put an extra billet on the right of the saddle to pull the saddle into position. When I relayed this information to County, they supported her? I was threatened by County Saddle that if I did not use their Master Fitter that my warranty would be nullified. Now remember she is the one that caused the problem. They eventually wanted me to send the saddle to England to get reflocked at my own expense. They would pay for the reflocking but shipping only one way. I asked them for a loaner saddle. Since the saddle would be gone at least 2 mnonths.. No help from them .. Now when the saddle would be returned, I would be back with the same fitter? I rejected their solution? I got it relocked by a accomplished fitter and have had no problems. I also learned alot about what was in this saddle!!
Quality: Construction, ???? Quality Living on their reputation
Summary: County Saddle is not going to help you if you have a problem. Or if they do, they will make the solution so untenable that you will not be able to live with it.
Usefulness Rating: 2.85714 out of 5.
14 reader(s) voted.
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