Horse Tack Review

Submit your reviews! We will be giving away a pair of the HandsOn Grooming Gloves for the best review posted from now until November 31st. Please read the November 1, 2016 newsletter for additional information on how to enter.

Alamo Saddlery
Custom Order Flex Tree Barrel Saddle
Barrel Saddles

For Sale on eBay

For Sale on Amazon

Manufacturer: Alamo Saddlery (View all products by Alamo Saddlery)

Model: Custom Order Flex Tree Barrel Saddle (View all Custom Order Flex Tree Barrel Saddle reviews)

Category: Barrel Saddles

Purchase: I custom ordered this saddle and matching headstall and breast plate from a tack shop in North Carolina for a total of $4,000.00. My order was placed in December of 2009 with work to start in January 2010. When I finally received the saddle several weeks after the proposed delivery time there were numerous things wrong with it, A concho was broken, the aluminum stirrups were missing, the warranty card didn't matched the numbers on the saddle, the off billet to the front cinch didn't have any wholes punched in it and the headstalls were wrong, as they were to have an adjustment only on one side and the fancy buckel sets were missing. The most critical of the many errors on the saddle was the way my name was crafted into the saddle. It was tooled into the saddle with a font that made it appear to say "Cart" or "Car II" rather than Cari even after I express on many occasions that the most important thing to me about the custom saddle was that my name is legible. No effort was made to compensate me for the disappointment with my order or the frustration I experienced in returning the saddle to be corrected. Even after settling to have a name plate placed over the botched name and recieving the saddle the second time there were still details that were incorrect and the name plate was crooked. To make matters worse when I contacted Alamo Saddlery no one I spoke with seemed to care or even show some semblance of concern.

Likes: I like the tooling and gator seat. I haven't ridden in the saddle to tell how it fits the horse or how comfortable it is since Alamo has yet to correct all the problems since I recieved it a second time.

Dislikes: I am very dissatisfied with the service of Alamo Saddlery to stand behind there product especially when I consider the $4000.00 I spent with their company money I could have spent with another saddle maker that would have valued my business.

Quality: Considering the amount of money I spent on this custom saddle I feel the quality of work and service was in no was worth the money.

Summary: I could not in good conscience recommend Alamo Saddlery products to anyone I know or meet. My experience with them has been an utterly regrettable experience.

Rating: 2

Author: Cari Williams

Date: 2010-07-03

Usefulness Rating: 3.41176 out of 5.
17 reader(s) voted.

Please give us your opinion..

Click Here To Submit Your Own Review

Other Reviews You May Find Interesting

HILASON HSTT801 Barrel Saddles
Dakota Barrel Saddle #345 Barrel Saddles
H&H 15 inch colored suede seat barrel saddle Barrel Saddles
Hilason Flex Tree Barrel Saddle Barrel Saddles
RS Saddlery Turquoise Seat rough out Barrel Saddle FQHB Barrel Saddles
frontier bobby stivers Barrel Saddles
Cactus Saddlery Charmayne James Barrel Saddles
Rocking T Saddlery Paul Humphrey Barrel Saddle Barrel Saddles
JC Martin 15" Barrel Saddle Barrel Saddles
RS Saddlery Turquoise Barrel Saddle Barrel Saddles
Madcow Skull Rider Barrel Saddles
Teskey's Custom (Buster Welch tree) Barrel Saddles
Tex Tan 1997 Hereford Barrel Saddles
Hilason Treeless Trail Riding/Barrel Saddle Barrel Saddles
Martin Barrel Racer Barrel racer Barrel Saddles
double t saddles barrel saddles Barrel Saddles
Double J Saddlery Pozzi Pro Racer (standard tree) Barrel Saddles
G - G barrel saddle Barrel saddle Barrel Saddles
Circle Y Just-be-natural barrel saddle Barrel Saddles
Griffith 1499 Barrel Saddles