Manufacturer: Platinum Performance (View all products by Platinum Performance)
Model: Equine-CJ (View all Equine-CJ reviews)
Category: Horse Health and Well Being
Purchase: I purchased this from the company and paid $134.00 for a 10 pound bucket. My horse was currently on the Platinum Performance and I was trying to consolidate his joint supplement in to an all in one product.
Likes: I really liked the idea of adding his joint supplement to what he already liked in the Platinum Performance. Platinum is known to be the best product out there and I thought I could try their joint supplement to see if it would help control his hoof pain when he had flair ups from a bone cyst on his navicular. Their customer service was great and I got my product within a few days.
Dislikes: I was disappointed that I couldn't get my horse to eat it. The product it self looks just like the regular platinum but it has a really strong odor about it that backed my horse away from it immediately. I tried wetting his food, mixing it with other things but he would only eat around it or not at all. This is a horse that never passes up his grain. I even tried it on a second horse and she turned her nose up at it. I must mention the cost, 58 servings which is one scoop runs $2.31 a day. But when you compare the cost of a joint supplement and a good all round vitamin supplement you come out even. With that said, I couldn't afford to keep feeding it if he wouldn't eat it.
Quality: This is a granular product with a very STRONG odor/smell. Easy to measure, came with the usual scoop, but I was unable to cover up the odor.
Summary: I give the Platinum customer service a 5 star rating. When I called to see if I could send it back for a refund they said "no" just keep it and we'll credit your account, which they did with in a few minutes! Wow, that is what I call great service. I could give the product a 3 and the customer service a 5. The customer service rep said that their Research & Development folks were working on the odor issue and would be coming out with a product with a better smell and she said she'd send me a couple of free samples to try. Platinum will do that on their products which I should have done first, but I thought since he really liked the Platinum Performance there would be no problem. I'm sure it probably works just fine it the horse eats it. I'm looking forward to seeing their improved product when it comes out.
Usefulness Rating: 3.15385 out of 5.
26 reader(s) voted.
Neogen Gold Nugget Equine Lotion Horse Health and Well Being
Corta-flx Pellets 11lb size Horse Health and Well Being
Wings Horse Transport horse transportation Horse Health and Well Being
omega alpha respi free Horse Health and Well Being
Smart pak Smart bug off Horse Health and Well Being
Bag Balm n/a Horse Health and Well Being
Platinum Performance Platinum Performance Equine Supplement Horse Health and Well Being
Barclay Cribbing Collar Horse Health and Well Being
Dumor Senior Combo Horse Health and Well Being
Farnam Vita Plus Supplement Horse Health and Well Being
Roma Roma Grazing Muzzle Horse Health and Well Being
Techntflex Equine - Green-lipped Mussel powder 250gm container Horse Health and Well Being
Miracle Cribbing Collar Miracle Cribbing Collar Horse Health and Well Being
ProvideIt NZ Premium NZ Horse Minerals Horse Health and Well Being
Equus Athletics EquiStix Horse Health and Well Being
Stress Dex Stress Dex SB Electrolytes Horse Health and Well Being
Equilite Sore no More Horse Health and Well Being
Farnam ThrushXXX Horse Health and Well Being
Sartec Sarstart Horse Health and Well Being
Equine Organics Well Horse Horse Health and Well Being