Horse Tack Review

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Manufacturer: TDS Transport, LLC (View all products by TDS Horse Transport)

Model: Horse Transport Services (View all Horse Transport Services reviews)

Category: Barn and Stable Misc

Purchase: I contacted TDS about transporting a horse. All of the other transport companies I have spoken with required a deposit paid by credit card. TDS only accepts wire transfer. When I questioned this practice, as it does not allow me consumer protection as does my credit card, Tony became argumentative, belligerent, and demeaning. I was grateful I did not use this service as I don't want someone who becomes unprofessional when reasonable inquiries are being made.

Likes: Nothing.

Dislikes: Lack of professionalism and complete lack of understanding regarding what customer service is.

Quality: n/a

Summary: Please proceed with caution if considering a horse hauling bid from this company. Their customer service is as frightening as the terms of their contract.

Rating: 1

Author: Horse Transport

Date: 2011-04-21

Usefulness Rating: 3 out of 5.
1 reader(s) voted.

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