Manufacturer: TDS Transport, LLC (View all products by TDS Horse Transport)
Model: Horse Transport Services (View all Horse Transport Services reviews)
Category: Barn and Stable Misc
Purchase: I contacted TDS about transporting a horse. All of the other transport companies I have spoken with required a deposit paid by credit card. TDS only accepts wire transfer. When I questioned this practice, as it does not allow me consumer protection as does my credit card, Tony became argumentative, belligerent, and demeaning. I was grateful I did not use this service as I don't want someone who becomes unprofessional when reasonable inquiries are being made.
Likes: Nothing.
Dislikes: Lack of professionalism and complete lack of understanding regarding what customer service is.
Quality: n/a
Summary: Please proceed with caution if considering a horse hauling bid from this company. Their customer service is as frightening as the terms of their contract.
Rating: 1
Author: Horse Transport
Date: 2011-04-21
Usefulness Rating: 3 out of 5.
1 reader(s) voted.
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