Steele Custom Saddles
Trailboss Model
Trail Saddles

For Sale on eBay

Manufacturer: Steele Custom Saddles
Model: Trailboss Model
Category: Trail Saddles

Purchase: Read about the free 2 week trial period that Steele Custom Saddles had, so I decided to try it. I ordered the Trail Boss model from them, with some custom work for about $ 2,200.

Likes: Can't think of a thing. They will not pad the seat even if you beg. The seat is very deep and secure, but you're put in one position only and have no room to adjust yourself differently on a long ride. You end up seated on your crotch, and are top heavy.

Dislikes: Where do I start ? I was told the wait would be 6 weeks, but it was over 9 weeks. The saddle came and I took it on an out-of-town trail ride and it sored my horse. I layed it side by side with the demo, and they did not match. I called Eric at Steele to see if I was doing something wrong and he ruded me out right away. Their website said satisfaction guaranteed, but they wouldn't take it back. I sent it back, but they offered to reimburse me 40%, I said NO, so they made me pay to ship it back to me. Eric told me there was something wrong with me and threatened with an attorney right away.

Quality: Steele Custom Saddles is an old hillbilly saddlery. There is zero customer service. I was always polite and nice and just wanted someone to help me figure out the problem. The saddle is made by hillbillies, very old-fashioned with nails, the leather is really thick and card-boardish. Very plain. I've since then heard it only takes a few hundred dollars to make that saddle. For the price, and all the hype this saddle is totally over-rated. You can go to other professional saddle makers that will treat you like gold, and make a way nicer saddle for half the price or even less.

Summary: The new saddle did not fit my horse as the demo was old, stretched out, and the materials compressed. Pictured side by side with the demo, looks like two different saddles. I also didn't know that Steele Custom saddle has a "one size fits all" tree. They never asked for pictures of my horse or did any saddle-fitting. Contrary to what they say about Customer Satifaction, they do not care what you have to say once they have your money in their pockets. I have never, ever been treated so rudely in my whole life. They are a bunch of hillbillies laughing in the back room over all the money people spend on their $ 200 saddle. Knowing what I do now, I wouldn't buy a leather string from them.

Rating: 1

Author: Anne-Marie

Date: 2011-04-23

Usefulness Rating: 3.07937 out of 5.
126 reader(s) voted.

Please give us your opinion..

Other Reviews You May Find Interesting 

specialized endurance Trail Saddles
Dixieland Gaited Saddles D9U/ Butterfly Trail Saddles
Dixieland Gaited Saddles Butterfly Light Rider Trail Saddles
Corriente Assosiation Trail Saddles
TN Saddlery Synthetic Trail Saddle Synthetic Trail Saddle Trail Saddles
James Saddlery Universal Pattern Military Saddle Trail Saddles
CTK saddlery TAS015 - B Trail Saddles
Martin Saddlery All Around Saddle Trail Saddles
Big. Horn Buckaroo. Flex saddle #1694 Trail Saddles
Fred Hook slick fork Trail Saddles
Tahoe Tack Tahoe Bad to the Bone Pleasure Trail Saddle Trail Saddles
Billy Cook 1779 Trail Saddles
Down Under Saddle Supply The Legend Australian Saddle Trail Saddles
Crest Ridge Saddlery Sinclair Lite Plantation Trail Saddle Trail Saddles
Sycamore Creek Saddles SSC005 Trail Saddles
Tennessean Endurance Trail Leather Saddle Trail Saddles
Dixieland Gaited Saddles Butterfly light rider wide tree Trail Saddles
rs saddlery training saddle Trail Saddles
High Horse by Circle Y Eldorado Trail Saddles
Sharon Saare Endurance/Trail Saddle Trail Saddles

2004-2012 Horse Tack Review

 Horse Tack Reviews
 Submit Your Own Review!
 Search Review Database
 All Reader Reviews
 Staff Reviews
 Submit a Product for Review

 English Tack Reviews
 Dressage Saddles
 Jumping Saddles
 Close Contact Saddles
 All Purpose Saddles
 English Saddle Fittings/Pads
 English Bridles
 English Bridle Accessories
 English Show Apparel
 English Casual Apparel
 English Chaps/Boots/Helmets
 English Miscellaneous

 Western Tack Reviews
 Barrel Saddles
 Reining Saddles
 Roping Saddles
 Show Saddles
 Trail Saddles
 Western Saddle Fittings/Pads
 Western Bridles
 Western Bridle Accessories
 Western Show Apparel
 Western Casual Apparel
 Western Chaps/Boots/Hats
 Western Miscellaneous

 Horse Gear Reviews
 Horse Boots and Wraps
 Horse Health and Well Being
 Horse Apparel
 Horse Treats
 Horse Miscellaneous

 Barn & Stable Reviews
 Fly Control
 Grooming Equipment
 Stable Accessories
 Tack Room
 Training Equipment
 Barn and Stable Misc

 Barn and Stable Articles
 English Articles
 Feature and Misc Articles
 Grooming Articles
 Horse Care & Health Articles
 Horse Related Gift Articles
 News and Events
 Training Articles
 Western Articles

 Other Features
 About Us / Contact Information
 Articles & Subjects By Date
 Article Archives
 Join Our Mailing List
 Privacy Policy