Hill View Farms
Manufacturer: Hill View Farms
Model: American Flex
Category: Trail Saddles
Purchase: This saddle was ordered new from Hill View Farms in Minnesota for 2800.00
Dislikes: It doesn't fit the horse it was made and ordered for. It wont stay in position no matter how tight the cinch is.The saddle came with a 30 day "no questions asked" return but since it was received in the dead of winter the owner of Hill View told us not to worry about the time frame as she would fix it and make it fit correctly. Numerous photos were sent numerous times to the maker and numerous phone conversations were exchanged in attempts to get the saddle to fit. It was even sent back to the maker at our expense for numerous "fixes" that she reassured would definitely take care of the NO fit problems. Absolutely NOTHING worked and of course since the 30 day return period was burned up trying to "fix" it Hill View Farms refused to take the saddle back and return any money. STAY AWAY FROM HILL VIEW FARMS AMERICAN FLEX.
Quality: Construction is mediocre. The slightest contact with the leather leaves scratches and nicks.
Summary: We recommend staying away from Hill View Farms American flex saddles. They are quite expensive, don't fit to the point of being dangerous and the customer "service" is appalling. There is a written return policy but DO NOT expect them to honor it because they will run you in circles until the return time is expired then drop all contact leaving you with a $3000 paper weight. It is amazing that unethical saddle makers like Hill View Farms have no interest in having satisfied customers. The 1 rating is only because there is nothing lower.
Author: ripped off in NV
Usefulness Rating: 0 out of 5.
1 reader(s) voted.
Other Reviews You May Find Interesting
Billy Cook 1779 Trail Saddles
Down Under Saddle Supply The Legend Australian Saddle Trail Saddles
Crest Ridge Saddlery Sinclair Lite Plantation Trail Saddle Trail Saddles
Dixieland Gaited Saddles Butterfly light rider wide tree Trail Saddles
High Horse by Circle Y Eldorado Trail Saddles
Brenda Imus 4 Beat Trail Saddles
Circle Y Just B Natural Treeless Saddle Trail Saddles
Circle P Leather All-Around Saddle Trail Saddles
Dixieland Gaited Saddles 1 Butterfly/1 Endurance Trail Saddles
Dixieland Gaited Saddles English Plantation Trail Saddles
Allegany Mountain Trail Saddles Cascade Wade with gear Trail Saddles
Big Horn Cordura Trail Saddles
Freedom Saddle/Casa Dosa Freedom West Saddle Trail Saddles
James Saddlery Champion Cox Poley Australian Stock Saddle Trail Saddles
Imus 4 Beat Endurance with Fenders Trail Saddles
Fabtron 7152-F (B-Full QH Bars) Trail Saddles
Dixieland Endurance round skirt w/ horn flex tree Trail Saddles
Dixieland Gaited Saddles Light Rider Saddle Trail Saddles
JT international/ king series saddles old timer....but all apply Trail Saddles
Down Under Saddle Supply Kimberley Synthetic Stock SAD 280 Trail Saddles