Manufacturer: Prestige (View all products by Prestige Saddle)
Model: Venus K (View all Venus K reviews)
Category: Dressage Saddles
Purchase: I bought the saddle from a local dealer for 2400 GBP.
Likes: I loved the softness of the saddle and it's quality - however I think that the softness may also work against the saddle in the future as the leather seems to be extremely thin.
Dislikes: CUSTOMER SERVICE! I'm in sales and trust me, with such a customer service I would be living under the bridge!!! When buying this saddle I asked when it's going to be shipped to me as I had plans for a trainings month with a top dressage trainer in Germany and I really wanted this saddle to be ready before my departure. The local dealer told me that normally it takes 8 weeks, but she can give me a saddle she ordered earlier and the saddle will be with me within 2 weeks. After two weeks I called the lady and asked if the saddle is ready, she told me that it was going to be ready within next week. After such guarantee I decided to sell my current dressage saddle. I called the rep again after a week, and was told that the saddle is going to be shipped "very soon" and that "for sure I will have the saddle before the departure". I called the rep again after a week and been told that THERE IS NO CHANCE THAT I GET THE SADDLE BEFORE 8 WEEKS ....... what is more I was told that no one ever promised me the saddle earlier. I was speechless. I asked what should I do now as I sold my current saddle hoping to get this one - the answer left me speechless again "not my business" ... I thought that I'm dealing with a serious salesman, but I must have been mistaken.
Quality: Deep seat, quite big, supportive knee rolls, good leather quality.
Summary: Please save every agreement on paper or even record the phone calls cause some of the Prestige reps seems to change their minds very lightly!!!
Usefulness Rating: 2.94737 out of 5.
19 reader(s) voted.
Black Country Vinici X Monoflap Dressage Saddles
Zaldi dressage saddle Dressage Saddles
Kieffer Monarch dressage saddle Dressage Saddles
Erreplus Elena Dressage Saddles
Hermes Corlandus Dressage Saddles
County Connection Dressage Saddles
Karl Niedersuss Olympik Dressage Saddles
County Saddlery Fusion Dressage Saddles
Jeffries Elite Dressage Dressage Saddles
Philippe Fontaine by Stubben Orleans Junior Dressage, 16'' Dressage Saddles
Supra Synthetic Dressage Saddle Dressage Saddles
Henri De Rivel Pro Buffalo Dressage Saddles
Zaldi Sanjorge Dressage Saddles
Amerigo Alto Pinerolo Dressage Saddles
Avalon D Dressage Saddles
Thorowgood T4 High Wither Dressage Saddle Dressage Saddles
Ghost Roma Dressage Saddles
Klimke Miller Dressage Saddles
Devoucoux Milady Dressage Saddles
Bond Street Pegasus Dressage Saddles