Model: Venus K
Category: Dressage Saddles
Purchase: I bought the saddle from a local dealer for 2400 GBP.
Likes: I loved the softness of the saddle and it's quality - however I think that the softness may also work against the saddle in the future as the leather seems to be extremely thin.
Dislikes: CUSTOMER SERVICE! I'm in sales and trust me, with such a customer service I would be living under the bridge!!! When buying this saddle I asked when it's going to be shipped to me as I had plans for a trainings month with a top dressage trainer in Germany and I really wanted this saddle to be ready before my departure. The local dealer told me that normally it takes 8 weeks, but she can give me a saddle she ordered earlier and the saddle will be with me within 2 weeks. After two weeks I called the lady and asked if the saddle is ready, she told me that it was going to be ready within next week. After such guarantee I decided to sell my current dressage saddle. I called the rep again after a week, and was told that the saddle is going to be shipped "very soon" and that "for sure I will have the saddle before the departure". I called the rep again after a week and been told that THERE IS NO CHANCE THAT I GET THE SADDLE BEFORE 8 WEEKS ....... what is more I was told that no one ever promised me the saddle earlier. I was speechless. I asked what should I do now as I sold my current saddle hoping to get this one - the answer left me speechless again "not my business" ... I thought that I'm dealing with a serious salesman, but I must have been mistaken.
Quality: Deep seat, quite big, supportive knee rolls, good leather quality.
Summary: Please save every agreement on paper or even record the phone calls cause some of the Prestige reps seems to change their minds very lightly!!!
Usefulness Rating: 2.55556 out of 5.
9 reader(s) voted.
County Saddlery Perfection saddle - New Zealand agent Dressage Saddles
Prestige 2000D Dressage Saddles
Passier Corona Dressage Saddles
Exselle Exselle Square Raised Bridle and Reins Dressage Saddles
Passier Sirius Dressage Saddles
Black Country Vinici Dressage Saddles
Otto schumacher Profi exklusif Dressage Saddles
Schleese Wave Dressage Saddles
Prestige United Elastic Dressage Saddles
Wintec Isabell CAIR Dressage Saddles
Wintec Dressage Pro Dressage Saddles
Bates Innova Standard Contour Block Dressage Saddles
County Competitor Dressage Saddles
Wintec Pro w/Cair Dressage Saddles
Thornhill Pro-Am Dressure Dressage Saddles
Hildalgo Sattel Hidalgo Venice I Dressage saddle Dressage Saddles
Heritage (bespoke) Saddlery The Cheshire County" VSD Saddle. Dressage Saddles
Ascot Dressage Saddle Dressage Dressage Saddles
Hildalgo Sattel vienna 1 Dressage Saddles
M. Toulouse Larissa Genesis Dressage Saddles