Manufacturer: Custom Saddlery
Model: Wolfgang Expression, Revolution & Advantage
Category: Dressage Saddles
Purchase: Bought new from tack store, secondhand from private party and directly from Custom Saddlery.
Likes: When well-fitted to the horse, these saddles can be very comfortable.
Dislikes: Customer service. I've had four saddles from CS over the years, and it's become clear that the quality of the experience depends on who your local rep is. They have good and not-so-good. Unfortunately, the current rep for our area is the latter.
Summary: Good product, but CS needs to bring its customer service standard back up to what it used to be. It's good to see other up and coming brands popping up in the USA.
Author: Uber Katze
Usefulness Rating: 2.5 out of 5.
6 reader(s) voted.
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