Manufacturer: Balance International/ Frank Baines saddlery
Model: Zenith GPJ
Category: Jumping Saddles
Likes: Beautiful saddle with good quality leather. Generally excellent quality. Very comfortable to use which only got better with age.
Dislikes: The stirrup bar quality; after 41/2 years I noticed some dents on the stirrup bars. When I enquired from Balance International and Frank Baines saddlery I was informed, by the latter, that they may not be safe and I should replace them! It was assumed that the marks were made from the stirrup leather buckle rubbing. I would like to add that the saddle was only used normally a couple of times per week for just over 4 years. Balance international were not interested in my problem and made no effort to investigate it, let alone help solve it. I had less than no customer service. They took over a week to respond to my first enquiry and have since ignored my complaint letters.
Quality: Great leather but poor quality of stirrup bar. To only last 41/2 years cannot be considered reasonable wear for a good quality saddle only used 3 or 4 times per week.
Summary: Great leather and saddle but extremely poor stirrup bar quality and customer service. I could bring myself to buy another saddle from Balance International due to lack of customer service.
Usefulness Rating: 2.25 out of 5.
4 reader(s) voted.
Heritage Bespoke Saddlery Kontact Jumping/Event Jumping Saddles
County Innovation Jumping Saddles
L'Apogee LXI Jumping Saddles
M. Toulouse Marielle Monoflap Jump Saddle Jumping Saddles
Devoucoux Socoa / calfskin Jumping Saddles
Antares Medium deep seat full calfskin Jumping Saddles
Tekna S line jumping saddle Jumping Saddles
Hastilow Hunter/Jumper Pony Saddle Jumping Saddles
Prestige Meridith Jumping Saddles
Heritage Bespoke Saddlery Kontact Monolite Jump/Event Saddle Jumping Saddles
Ideal Impala Monoflap Jumping Saddles
Devoucoux Chiberta monoflap Jumping Saddles
Devoucoux Ioldy Jumping Saddles
Bates Next Generation Elevation DS Plus CAIR Jumping Saddles
Ideal Impala 1450 Jumping Saddles
Ansur Konklusion Jumping Saddles
Kentaur Naxos Jumping Saddles
Amerigo Vega, Showjumping Jumping Saddles
Black Country Wexford Jumping Saddles
Southern Stars Saddlery Monoflap Jumping Saddle Jumping Saddles