Manufacturer: Custom Saddlery (View all products by Custom Saddlery)
Model: Icon Flight (View all Icon Flight reviews)
Category: Dressage Saddles
Purchase: I paid 5400CAD Custom made from Custom SAddlery
Likes: The saddle was good to look at , had ordered the top leather including vienna.
Dislikes: It hurt my back, only rode in it a handful of times. Sent back to rep. to sell...was there for 6 months, did not sell.
Quality: Quality good, construction good, but after it was oiled, seem to scratch easily.
Summary: I bought a very expensive saddle, didnt work out for me, rep tried to sell "the most popular one" for me...couldnt sell it. I barely rode in it, yet it got lots of scratches and used look once oiled..the expensive leather it came with. Tried to make sure it was my saddle through Custom Saddlery owners. I was told they would help me, promised...later retracted that statement, another owner called to explain to me about the leather as i was unsure...he was rude and obnoxious and horrible. I would never in a million years deal with them again. As soon as i bought it, it depreciated 2500....a whole saddle worth..over priced and not only do they not help you, they are rude. Good luck dealing with this overpriced product. Good thing good people have them, cause these guys are not!! My rep tried to help, but these saddles are too pricey to resell any of their value if you are unhappy!!
Author: SUPER unhappy
Usefulness Rating: 4.35 out of 5.
80 reader(s) voted.
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