Manufacturer: Trailwise (View all products by Trailwise)
Model: Endurance Elite (View all Endurance Elite reviews)
Category: Trail Saddles
Purchase: I tried a demo of the trailwise and found it to fit my mare perfectly. It was very comfortable and I ordered one. Michelle was kind and helpful over the phone with my order. I paid around $2000, plus extras
Likes: I liked the demo, it fit myself and horse great. It was one of the most comfortable saddles I've ever used. I loved the adjustments, loved the short tree, loved the bucking rolls, and I was even able to order my own custom convos and mail them to the company. When I had issues, Michelle was helpful and kind.
Dislikes: For some reason, the new saddle didn't fit my mare. I ordered the same size as the demo, so I'm unsure if it was a different tree or if my horse changed in the 8 weeks it took to make it. The other disappointment was the quality. The tree looked like someone took a can of spray paint to it. The leather was hard and looked like cardboard. I was disappointed with the quality for that high price. I ordered the seat with the double rise, but found it uncomfortable. When I tried to remove the rise, I was unable to. It was made from a sticky type foam that was stuck to the tree, so I left it. I was under the impression that I could remove the rise if needed.
Quality: Not what I expected for the money. I would have liked to see no rivets, and nice soft leather. On one side the flap under my thigh was uneven and pushed out more then the other. I buy most of my saddles from Allegany Mountain Trail saddles, and they are the same price, but much better quality, so that's my comparison.
Summary: Michelle was kind and tried to help me get the saddle to work on my mare. She gave many suggestions, but none worked. It appeared that the tree was different, but I really Didn't know if it was my horse that changed. She gave me a full refund and was very kind. I would consider buying again if the fit was right, and if the quality was the same as the demo. I'm giving the rating of my custom saddle a 2 , but I would have given the demo a 4, as it was much better.
Usefulness Rating: 4 out of 5.
2 reader(s) voted.
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