Manufacturer: two horse tack (View all products by Unknown)
Model: bridle -better than biothane (View all n/a reviews)
Category: Western Bridles
Purchase: i ordered a custom bridle for my mammoth donkey. the website said they did custom work. there were different pictures and different options.
Likes: they offered biothane, beta and something called 'better than beta'. the pictures were really nice, the choices on the website looked really good, when the material arrived it was beautiful material
Dislikes: i gave details about what i needed and wanted. i called and spoke to someone so i would know how to order. i sent measurements and then a picture showing how measured in clear, detailed color. what i recieved was wrong in every piece. the crown piece hook was backwards( hooked on off side, not near side), the throat latch buckle was the same( hooked on off side). measurements were all wrong . they sent the wrong cheek pieces ( not the ones showed for the mule bridle shown on the website). there was a piece missing per the picture.
Quality: actual construction was very nice other than pieces sewn on wrong side
Summary: i emailed at first think. explain what was wrong. they wanted pictures, so i sent them. i emailed some questions after they said they would redo the bridle. took time and back and forth emails, trying to get answers. i couldn't get the answers i needed in the emails.( they would answer some questions but not others). i finally got them on the phone and i thought everything was good. they said it would be quick cause i had paid for expedited service. a week or so later i recieved the original bridle ( with backwards pieces and every pieces incorrect) in the mail. i think it took 2 tries to get a hold of them. i was upset obviously. this was now at least 3 weeks since i started the process and i was nowhere and had no bridle fir my girl. they offered a refund, and asked me to send back the incorrect bridle ( they sent a shipping label)
Author: b gallatin
Usefulness Rating: 0 out of 5.
0 reader(s) voted.
two horse tack bridle -better than biothane Western Bridles
Martin Saddlery HF6isnt / Roughout Slip Ear Headstall Western Bridles
Riata Leather Rawhide knotted headstall and breastcollar Western Bridles
Martin Saddlery HF8618SL / Martin Harness with Buckstitch Slip Ear Headstall Western Bridles
Heritage Brand Headstall and Matching Breastcollar Western Bridles
MadcoW Ultimate Zebra Headstall Breastcollar set Western Bridles
Equibrand HF21SNQB / Slip Ear Headstall Western Bridles
Martin Saddlery HF8618SL / Slip Ear Headstall Western Bridles
Rockin Y Tack Single Ear 'Bling' Headstall Western Bridles
Rockin Y Tack Purple Passion Headstall Western Bridles
Double J Saddlery Camo Overlay Headstall Western Bridles
Madcow 90354A - Cowgirl up Western Bridles
Martin Saddlery Slip Ear Headstall with Card Suit Buckles Western Bridles
South Fork Saddlery Zebra Custom Bridle and Breast Collar Set Western Bridles
Nurtural Horse Bitless Bridle Western Bridles
Dr Cooks Bitless Bridles Western Bridles
Circle Y Circle Y One Ear Headstall and Reins Western Bridles
Circle Y Plain Browband Headstall Walnut 5/8" Western Bridles
Weaver Nylon Headstall, reins, curbstrap, and breast collar Western Bridles
Nurtural Bitless Bridle Impressive Leather Western Bridles