Manufacturer: Schneiders (View all products by Schneider's Saddlery)
Model: Stormshield VTek Marathon Turnout Sheet (View all Stormshield VTek Marathon Turnout Sheet reviews)
Purchase: I purchased a Vtek Marathon Turnout sheet for me horse this fall (2006). It was ordered online from Schneiders website. It was delivered promptly and fit my large horse well. After minimal use, the interior seams began fraying. After a rather heated discussion with a very difficult customer service representative, it was agreed that if I'd pay to return the sheet to them, they'd evaluate it and if defective it would be replaced. It was replaced and the replacement is satisfactory. I've since had problems with a VTek Marathon Heavyweight Blanket which is reviewed separately. I'd never purchase another product from them.
Likes: Fits my horse well.
Dislikes: Interior seams are not durable. Customer service is not customer friendly. They do not seem to want to stand behind their product.
Quality: Fair to poor. My horse is very easy on her blankets. I have several other brands which have never had any damage to them.
Summary: The price for this product is far to expensive for the product received. I'll never deal with this company again.
Usefulness Rating: 2.25 out of 5.
4 reader(s) voted.
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