For Sale on eBay
Manufacturer: Der Dau
Model: Custom Boots
Category: English Chaps/Boots/Helmets
Purchase: I went to the company booth, in Wellington, FL to be measured. This company was suggested by another boot supplier, who imports custom boots from Germany. He felt the back and forth shipping, due to different leg sizes, would be better handled in this country, face to face.
Due to the desire to have them fitted "face to face" upon arrival, I paid the very expensive 3 week expedite fees. That was suggested, because it would allow the professionals to fit them before the Wellington booth shut down for the season. The total bill was $1790+ which was paid in full at the time of placing the order.
Likes: I never saw them.
Dislikes: What I didn't like was prepaying full price plus an expedite fee, to wait for the boots till the arrival date, to be told they weren't there when I called for a fitting appointment.
I then had to repeatedly call the company to ask where they were; no one in authority or with any knowledge of where the boots were returned my calls. The Wellington booth had closed by the time the CEO finally returned my call, saying there were production issues. This seemed obvious. After ten more days of being put off, and after repeated promises of returning my calls by the company CEO, he told me that they weren't capable of making them. Since he was the individual who did the measuring, assured me it could be done, and took my money, including expedite fees, I found this unacceptable.
Quality: Unknown, since they were not made.
Summary: I would not choose to do business with a company where "buyer beware" is the most appropriate slogan.
Author: Dinah Rojek
Usefulness Rating: 0 out of 5.
1 reader(s) voted.
Other Reviews You May Find Interesting
Ovation Euro Continentail LTD Field Boot English Chaps/Boots/Helmets
Ariat Heritage Contour Zip Field Boots English Chaps/Boots/Helmets
Mountain Horse Supreme Field Boot English Chaps/Boots/Helmets
Tucci Galileo (off the rack) English Chaps/Boots/Helmets
Mountain Horse Supreme Field Boots English Chaps/Boots/Helmets
Ariat Performer zip up paddock boot English Chaps/Boots/Helmets
International Riding Helmets Equi-Lite DFS Helmet English Chaps/Boots/Helmets
Tedstep Donatello English Chaps/Boots/Helmets
Dublin Synthetic Half Chaps English Chaps/Boots/Helmets
Auken Nouvelle II Paddock English Chaps/Boots/Helmets
Ariat Womens Terrain Zip H20 English Chaps/Boots/Helmets
Samshield Basic Helmet English Chaps/Boots/Helmets
Mondega Air Flow half chaps English Chaps/Boots/Helmets
MOUNTAIN HORSE TERRA NOVA English Chaps/Boots/Helmets
Ovation Aeros Elite Tall Boots English Chaps/Boots/Helmets
International Riding Helmets Advance Tech Helmet English Chaps/Boots/Helmets
Troxel Dakota English Chaps/Boots/Helmets
Tipperary Sportage 8500 English Chaps/Boots/Helmets
Charles Owen AYR8 English Chaps/Boots/Helmets
Troxel Dakota Duratec All-Trails Recreational Helmet English Chaps/Boots/Helmets