Manufacturer: Dover Saddlery (View all products by Dover Saddlery)
Model: Custom Full Chaps (View all Custom Full Chaps reviews)
Category: English Chaps/Boots/Helmets
Purchase: I ordered them from Dover for a little over $500 in December of 2005.
Likes: The color of the samples they sent with the ordering packet were true to the actual colors. The leather is soft and supple and they fit well.
Dislikes: It said the chaps would take 6-8 weeks to make but i didn't receive them until May of 2006 (20 weeks after ordering). When I did receive them the piping I had requested was on the outside of the leg stripe instead of the inside and there was no flap between the zipper and fringe to keep the fringe from getting in the zipper. When I sent them back and asked for the problems to be corrected they claimed that they had never seen a pair of chaps with a flap over the zipper even though every example they displayed did have the flap. When I insisted that they add a flap they charged me $40 extra. When I finally got the corrected chaps back in July of 2006 it had taken them a total of 28 weeks which is completely ridiculous.
Quality: The leather has discolored along the entire inside of the leg (it's gone from a medium shade of brown to almost dark) even though I clean the chaps and saddle every day and have never oiled the chaps. The leather that makes up the piping is cracking already even though I take excellent care of them and have had them for less than a year.
Summary: Don't order these chaps from Dover. While they look nice it takes forever and they really don't have a clue about what they are doing. I would suggest getting custom chaps done locally by someone other people can recommend.
Usefulness Rating: 3 out of 5.
3 reader(s) voted.
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