For Sale on eBay
Model: Doge (Optimax)
Category: Dressage Saddles
Purchase: I loved the jump saddle I'd ridden in, and thought it was beautiful quality. I bought it (internationally) brand new and paid approx 1750 Euro. Plus shipping and customs...
Likes: The leather of the saddle was beautiful quality...
Dislikes: From the first week I had the saddle it didn't fit straight on my horse. It constantly shifted to the left. At first my instructor and I thought it was me, but eventually realised it was the saddle.
I had a professional saddle fitter check the saddle and she told me the panels had been fitted unevenly to the saddle. She stipulated that it was definitely a manufacturer fault, and assured me that any reputable company would certainly take it back with full refund! Not so!! I emailed Prestige a number of times....no response. I ended up having to pay to have it sent (internationally) back to the saddlery, and they sent it to Prestige for me. Prestige said that they could find nothing wrong with it, although they admitted to realigning the panels! Odd that a saddle with nothing wrong needed its panels realigned!! Hmmmm... I am still shocked that they would not refund me for a saddle that had a "manufacturers fault"!
Quality: Obviously what I have to say about this particular saddle is not complimentary!
Summary: Very disappointed with Prestige. I hope they know I think their customer service it disgraceful, and because of my experience I have recommended a lot of interested contacts against buying their dressage saddles.
Usefulness Rating: 0.954545 out of 5.
22 reader(s) voted.
Other Reviews You May Find Interesting
Kieffer Malmo Dressage Saddles
Thornhill Vienna II (Jorge Canavas) Dressage Saddles
Crosby Crosby Sofride Prix St George Dressage Saddles
Custom Saddlery Coronado Dressage Saddles
Schleese Link II Dressage Saddles
Hermes Corlandus Dressage Saddles
Smith Worthington Danzig Dressage Saddles
Leon Liversage Saddles Eduro Sport Light Dressage Saddles
Collegiate Monarch Dressage Saddles
Berney Brothers Kildare Dressage Saddles
Thornhill Pro Trainer bridle Dressage Saddles
Amerigo Cervia Dressage Dressage Saddles
Niedersuss Allegro Dressage Saddles
Thornhill Zurich Pro Trainer Dressage Dressage Saddles
L'Apogee bareback pad Dressage Saddles
Custom Saddlery Icon Flight Dressage Saddles
M Toulouse Venice Dressage Saddles
Heather Moffatt Enlightened Equitation Saddle Vogue soft tree dressage saddle Dressage Saddles
Ryder Legacy Zara Dressage Saddle Dressage Saddles
Schlesse Wave Dressage Saddles