Category: Jumping Saddles
Purchase: I was at a neighbors barn, trying to find a solution for my hard to fit mare. They suggested a Schleese saddle. The saddle fitter came out to my neighbors barn to fit her horses, and the horses that were being boarded there. He looked professional and told me he could definitely fit my mare. I paid around 3,500 for a saddle that was supposed to fit my mare like a glove. I ordered the saddle in December 2006, and at the end of April the saddle arrived, and they sent the wrong girth with it. The girth was way too small. They took another month to get the right girth out to me which still did not fit. Gave up at that point. The saddle did NOT fit my mare (who did not gain or loose weight) and was not ridden until the saddle arrived. No problem said the company they will be in the area in August 2007, in a place 50 miles from my barn. Drove there - they said that they did not fit the saddles they only sold accessories. The saddle fitter was supposed to be out in December 2007, once again at my neighbors barn. They came and left with out even calling me. I have had this saddle for almost a year now that does not fit, horrible customer service , and I would NEVER buy from or recommend this company again. It is now May 2008 and they are finally coming out to fit the saddle to my mare. In the mean time I have had to buy another saddle that is 1/4 of the price, great service and FIT my mare. I would never ever do business with this company again and I cannot get back the money I put into this saddle.
Likes: The saddle is comfortable for the person. Quality leather, and great leg position.
Dislikes: Almost a year later and the saddle has not been adjusted. It does not fit my mare, badly enough that I cannot ride her in it. They constantly mixed up my order, and gave me an attitude over the phone when I told them they sent me the wrong girth, and the saddle did not fit. I would not buy from this company again, I would only buy a used one - the price is not worth the product.
Quality: The construction was nice, very high quality leather. Nice saddle only wish it was functional.
Summary: I would not buy from this company again, I would only buy a used one - the price is not worth the product. Buy it used - you will not get your money back on it. they sell it to you for 4,000 and buy it back for only 2,000 (max)
Usefulness Rating: 0 out of 5.
1 reader(s) voted.
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