Model: Crowne Pro Field Zip Boot
Category: English Chaps/Boots/Helmets
Purchase: Boot Barn - $500
Likes: Fit = A, Styling = A, Nice Name Brand? = Yes, Quality & Customer Service = D-
Dislikes: Extremely poor quality for a boot at this price point. Ariat's quality control and production values have obviously diminished over the years. For the money - a buyer might be better served to fork out a few dollars more and get custom boots. Or, save a few dollars - buy a cheaper, better quality pair of field boots - and use the money you save to get your horse a nice new fly sheet...
Quality: Recently received three pairs of these boots online from a reputable dealer. The first pair arrived with a broken zipper - rendering the boots unwearable - even whilst walking around my living room. These boots should never have passed a halfway decent quality inspection at the factory. The second pair were seemingly constructed of greatly mismatched leather. The left boot looked "normal" - the right boot looked as though it were a cheap knockoff copy - constructed of odd, grey/pink tinged leather that looked nearly fake - and was much, much thinner. The stitching and gluing on both left and right boots was shoddy. The lack of quality would be unacceptable in a pair of $100 boots - much less in one with a list price of $550. The third pair I received was (reportedly) hand selected and personally inspected by the Ariat rep before being sent to me. According to the rep, this third pair of boots met all of Ariat's quality standards. I find this shocking and totally unacceptable - as the boots were nowhere near the standard of Ariat boots of old. Both the stitching and the gluing of the boots were sloppy and irregular. The quality of the leather was definitely substandard - buckled and warped on the shafts - with striations throughout. Obviously, Ariat has chosen to cut costs by lessening the quality of their raw goods (i.e. cheaper leathers vs. more expensive, less flawed leathers) - and found manufacturing options that stress cheap production instead of quality goods.
Summary: Once upon a time, I used to be an avid and extremely loyal Ariat fan. Those days are no more. Ariat's quality control and production standards are unacceptable and definitely not worth the high prices they charge for inferior goods. With a list price that is hundreds of dollars over their competitors' products - it's not unreasonable to expect a quality product from Ariat. Unfortunately, the quality of the Ariat Crowne Pro Field boots' materials and construction falls far short. I don't mind so much when my $100 Ariat clogs have a few flaws and blemishes. I don't even mind when my $150 Ariat paddock boots fall apart sooner, rather than later. I do, however, get furious when I pay hundreds and hundreds of dollars for a brand new pair (make that pairs!) of field boots aren't even up to the standard of my cheapest rubber muck boots. I don't mind paying for quality. I just expect that when I pay for it - I GET quality. Ariat used to make a great boots. It's a shame that their quality standards have sunk so low. Do yourself a favor and, instead of instinctively reaching for the Ariat brand name - you research other options - and, perhaps, find a better made, lower cost pair of boots. I know that's what I'll be doing.
Author: No Longer an Ariat Fan
Usefulness Rating: 4.44828 out of 5.
29 reader(s) voted.
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